I received a defective product in my order. What am I doing?
The order reached me and I received a defective product.
If one of the products is defective, all you have to do is open a ticket with this aspect.
We will send a new product, and if it is no longer available in our offer, we will refund the value.
Attention: Replacement can only be done with the same product.
I want to replace it with another product. Is it possible?
We do not offer replacement with a different product.
If you want another product, you can return the defective product, and you can place a new order with the desired product.
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