Did I place an order and have the wrong delivery address?
Did I place an order and have the wrong delivery address?
All you have to do is open a ticket in which you fill in our form with the information necessary to identify the order, and leave us a message with the new delivery address.
We will inform you after the change has been made.
I received an SMS or email with the tracking link, can I still change the address?
You received an SMS or email with the tracking link and the package is with the wrong delivery address. do not stress :)
All you have to do is open a ticket in which you fill out our form with the information necessary to identify the order, and tell us the new delivery address.
We will ask the courier company to redirect the package to the new address, when we receive confirmation of the package redirection from the courier company, we will inform you.
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